SCHMIDT Customer Support:
For current customers our Styliner and Laser technical support is available by email or phone during regular business hours.
We also offer troubleshooting tech support videos for our handheld and column mounted Styliner machines.
IF YOU NEED TO SEND IN YOUR MACHINE FOR REPAIR CLICK HERE
STYLINER & LASER TECH SUPPORT
Contact: Ryan Brown or Will Turner
Email: support@gtschmidt.com
Desk: 847.647.7117 (M-F 8am-5pm CST)
Customer Service Main Line: 800-323-1332 (M-F 8am-5pm CST)
Styliner Tech Support Videos
Troubleshooting Technical Support Videos
Styliner Software Downloads
Latest Styliner Software Downloads
Styliner Machine Set Up Videos
Basic Setup for Styliner Mark3 & Stinger
Laser Software Trial Downloads
Download a trial version of Lighter 6.2.1 software
Download a trial version of the SCAPS software
Customer Service Contact Information
For GENERAL INQUIRIES you can contact customer service at 800-323-1332.
| TYPE OF INQUIRY | CONTACT NAME | PHONE | |
| Repairs and Return Authorizations Tech Support Quotes or Product Questions |
Ryan Brown Will Turner |
847.647.7117 | support@gtschmidt.com |
| Sales Orders | Customer Service | 847.647.7117 | gts.order@gtschmidt.com |
| Accounts Payable / Accounts Receivable | Austin O'Connell | 847.647.6173 | accounting@gtschmidt.com |
| Mexico or Español Comunicación | Veronica Wierz | 847.647.6176 | vwierz@gtschmidt.com |
| Canada and Outside North America | Dave LaCosse | 847.647.6170 | dlacosse@gtschmidt.com |
For MACHINE SALES, find your Sales Manager by state/territory.
- CLICK HERE FOR CONTACT INFO
- West (WA, OR, CA, NV, MT, ID, WY, UT, CO, AZ, NM, ND, SD)
- Midwest (NE, MN, IA, MO, WI, IL, MI, IN, KY)
- Northeast (ME, NH, VT, MA, RI, CT, NY, NJ, PA, DE, MD, OH, WV)
- Southwest (KS, OK, AR, TX, LA)
- Southeast (VA, TN, NC, SC, MS, AL, GA, FL)
- Alaska, Hawaii
- Western Canada
- Eastern Canada
- Mexico
- Outside North America
