SCHMIDT TECH SUPPORT & REPAIRS

TECH SUPPORT CONTACT INFO

Tech Support: Ryan Brown or Will Turner

Phone: 847.647.7117 (M-F 8am-5pm CST)

FOUR STEP INSTRUCTIONS for MACHINE REPAIRS

*** Machines sent to SCHMIDT without a RMA # will not be accepted ***

Step One: Complete ALL the RMA Form Pages (Machine Info, Return Shipping, & Payment)

Step Two: Email the completed forms to support@gtschmidt.com

Step Three: Wait for a Customer Service rep to email you back your RMA #

Step Four: Properly package your machine, write your RMA # on the package and ship to:

SCHMIDT Repair Department
ATTN: RMA# R______
6151 W Howard Street
Niles, IL 60714

YOU MUST INCLUDE THE RMA # ON YOUR SHIPMENT

Here are some trouble shooting video tutotorials and software links that might help you

Pneumatic Requirements: 85 psi, 2-3 CFM Ave., not including the use of any other pneumatic components

Software Questions: Tony Mazur at amazur@gtschmidt.com

Mechanical Questions: Dan Williams at dwilliams@gtschmidt.com