SCHMIDT TECH SUPPORT & REPAIRS

TECH SUPPORT CONTACT INFO
Tech Support: Ryan Brown or Will Turner
Phone: 847.647.7117 (M-F 8am-5pm CST)
OR via Email: support@gtschmidt.com
NEED TO SEND IN YOUR MACHINE?Â
FOUR STEP INSTRUCTIONS for MACHINE REPAIRS
*** Machines sent to SCHMIDT without a RMA # will not be accepted ***
Step One: Complete ALL the RMA Form Pages (Machine Info, Return Shipping, & Payment)
Step Two: Email the completed forms to support@gtschmidt.com
Step Three: Wait for a Customer Service rep to email you back your RMA #
Step Four: Properly package your machine, write your RMA # on the package and ship to:
SCHMIDT Repair Department
ATTN: RMA# R______
6151 W Howard Street
Niles, IL 60714
YOU MUST INCLUDE THE RMA # ON YOUR SHIPMENT
![]() |
![]() |

WANT TO TROUBLESHOOT ON YOUR OWN?
Here are some trouble shooting video tutotorials and software links that might help you
Styliner Software Downloads |
Styliner Tech Support Videos |
Styliner Machine Set Up VideosPneumatic Requirements: 85 psi, 2-3 CFM Ave., not including the use of any other pneumatic components Basic Setup Tutorial videos for Styliner Mark3 & Stinger marking machines |
LASER Trial Software Downloads |
Email LASER questions to:Software Questions: Tony Mazur at amazur@gtschmidt.com Mechanical Questions: Dan Williams at dwilliams@gtschmidt.com |